Elementor Not Compatible

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  • Jamilee1
    Participant

    Hello,

    I hope you are having a great day.

    I purchased this theme for my website. I installed the elementor plug in but when it was time for me to use elementor the website would crash by displaying only code.

    Thank you.

    Shufflehound Support
    Moderator

    Hi @Jamilee1,

     

    Sorry to hear about the problem you are having.

     

    Yes, the theme is compatible with the elementor plugin.

     

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Also, if possible please share the screenshot of the issue.

     

    Best regards,
    Shufflehound team

    Jamilee1
    Participant

    Here is a video screen capture:

    Jamilee1
    Participant

    Please read the private field.

    Shufflehound Support
    Moderator

    I saw your shared video and it seems you are trying to edit the page using elementor but the page is created using WPBakery page builder.

     

    You can create a page using any page builder but can only edit it using the same page builder which is universal for all themes and not specific to the Jevelin theme.

     

    Please advise if you have more questions.

     

    You can request a refund from ThemeForest where you have purchased the theme.

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