- This topic has 8 replies, 2 voices, and was last updated 4 years, 11 months ago by
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Our website keeps going offline and going blank with all functions no longer working on the site. We have done a system restore but few days later the site has gone offline again.
Website: – http://www.heavenbeauty.co.uk
We have spoken to our hosts and tried to rectify everything but a few days later the same issue seems to re-appear.
All functionality of site seems to be disabled
Solution for this topic
Hi @MBMedia,
Sorry to hear about the problem you are having.
I can see you are using an older version of the Jevelin theme on your website so please update it to the below latest version.
Best regards,
Shufflehound teamwill this mean we have to start everything as fresh? Or do we just install the theme as normal?
No, you don’t need to start everything fresh.
Just install the theme as normal.
Hi have updated the theme but it has still not rectified the issue?
It displays fine for me.
Please test it clearing your browser cache so that the latest js and CSS files will be loaded.
the site is completely blank for us? Can you see it with all accordions and shop etc on front landing page
problem sorted thank you
You are most welcome here 🙂
