About Post Type for another formats

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  • carergarden
    Participant

    Hi team,

    We create some editor accounts.

    Normal post type is working fine. After we choose video/gallery/quote types, panel for related settings doesn’t show.

    Need your support for this part, thank you~

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    Shufflehound Support
    Moderator

    Hi @carergarden,

     

    I hope you are well today and thank you for your question.

     

    I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.

     

    Please make sure that you are using the below latest version of the theme.

     


    Please login to access this file

     

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Redux framework, Elementor, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Also, please try using a different browser.

     

    Best regards,
    Shufflehound team

    carergarden
    Participant

    We bought this theme at early of this year and version is Jevelin 4.9.3.

    Can you guide me how to replace existing version? We are using Bluehost for our project.

    Shufflehound Support
    Moderator

    You can download the above-shared theme zip file and install it on your website as described below.

     

    https://support.shufflehound.com/blog/2018/01/24/updating-theme/

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