Accessing customize backend

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  • ROADSURFING
    Participant

    Hello there.

    I am trying to customize the jevelin theme in the 4.9.2 version.
    However. Trying to customize it in the backend just leaves me with a blank page. Please see attached screenshot.

    What do i do here?

    Page is: RoadSurfing.dk

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    Shufflehound Support
    Moderator

    Hi @Fredholm93,

     

    Sorry to hear about the problem you are having.

     

    I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.

     

    Could you please test it by clearing your browser cache, deactivating all the browser extensions, and using a different browser?

     

    Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

     

    Best regards,
    Shufflehound team

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