- This topic has 18 replies, 2 voices, and was last updated 5 years, 5 months ago by
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Hi,
How can I tell the built in contact form to email? Emailing with PHP is working in WP, but not by the contact form.
Regards
Sebastian
Hi Sebastian,
I hope you are well today and thank you for your question.
Please make sure that you have configured contact form content element settings and send test email using its test method.
Best regards,
Shufflehound teamHi,
This is what I am searching for: “contact form content element settings”. Where ist it?
Best
Sebastian
You will get settings by clicking on contact form content element as shown in the attached screenshots.
Thank you.
The test email works, but testing the contact form on the website I get this error message: “Invalid destination email (please contact the site administrator)”
That´s why?
Best Sebastian
Could you please share me the page URL from your site where the contact form is displaying?
Also would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Hi,
That´s ok for and welcome. For the details, please see below.
Best
Sebastian
Thank you for sharing the site credentials but when I try to access your site I get the following error.
Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Please advise.
Hi,
Thank you. Form here (Germany) the site is working, login as well as viewing. The server is Strato and working all the time. Strange. Maybe a problem just for some moments?
Regards
Sebastian
I still get the error as shown in the attached screenshot.
I can access front end of your site without any issue but get an error only when I try to access admin area of your site.
Please check whether it is related to your site or your website server.
I am sorry. Here ist the correct password. I will be happy, if you could try again.
Best
Sebastian
It is not just a password issue but I can’t access your site login page.
Hi,
I asked to my server hoster, but there is no special security issue (may be against foreign countries or so).
I tried to access with my mobile, and it works without problem.
I checked all preferences on WP regarding emailing.
I changed from WP-php to SMTP and could send Testemails without a problem. But trying to send an email via your contact form produces still the red error message.
There two possibilities left:
- I can give you the FTP access, and you can change the haccess file according to your needs.
- I can try to create another contact form with a plugin. But yours is very beautiful
Regards
Sebastian
There two possibilities left:
I can give you the FTP access, and you can change the haccess file according to your needs.
I can try to create another contact form with a plugin. But yours is very beautiful
I think instead of these it would be better If you share me screenshots of all contact form settings and also where it is working and where not.
Ok, here we go:
1 and 2: Mail settings
3: Test mail out of the page editing. Email was sent and received. So far so good.
4: Contact form oft the website.
5: Error message by the template
10: General setting
11: Writing settings
12: Discussion settings
13: reading settings
And the rest
Solution for this topic
Thank you for sharing the screenshots.
In the contact form options, please make sure you have set destination email as shown in the attached screenshots.
Hi,
That´s it! Thank you very much for your patience and your beautiful theme. Is there a place, where I can give you a rating?
Could you please delete my attachments.
Best
Sebastian
You are most welcome here 🙂
We have deleted your attachments.
We have sent an email to provide us review.
Thank you!
