after importing demo header, logo and some images are missing

Home Forums Jevelin Theme after importing demo header, logo and some images are missing

Home Forums Jevelin Theme after importing demo header, logo and some images are missing

Viewing 20 posts - 1 through 20 (of 21 total)
  • Author
    RESOLVED Posts
  • sanbid
    Participant

    header logo, menu, social icon and contact us are missing in header section,  home page is not same as theme demo as some images were also missing and in footer section logo is missing as well.

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    Hi @sanbid,

     

    I hope you are well today and thank you for your question.

     

    Could you please delete the content using the below plugin and reimport it?

     

    https://wordpress.org/plugins/wp-reset/

     

    Best regards,
    Shufflehound team

    sanbid
    Participant

    Hi @support,

    I tried doing things as you have suggested, but its showing same. Nothing has changed.

    Kindly Suggest some other methods.

    Thank You.

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    sanbid
    Participant

    You can change here.

    Thankyou.

    sanbid
    Participant

    One more thing elementor editor is also not working. Can you tell me why?

    Thank You.

    sanbid
    Participant

    Kindly update me once You are done with my admin panel.

    Thanks.

    I logged into your website and resolved the issue.

     

    Could you please check it now?

    sanbid
    Participant

    Its not yet fully solved. In Partners section some images are showing which is not in demo and in team section middle team member image is missing.

    If you can help me with that it will be helpful.

    And also can you please tell me the process how you did all those changes.

    sanbid
    Participant

    Right side image is also not showing. And as you can see how those images are showing in that blue section which is not correct.

    Attachments:
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    sanbid
    Participant

    No worry, thank you for your help.

    I have changed the rest two issue which i asked.

    Have a good day.

    sanbid
    Participant

    One more thing, having trouble changing header logo. I was trying but its not getting changed.

    Solution for this topic

    The logo issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

    sanbid
    Participant

    Hello,

    after updating also logo didn’t changed. Help me out.

    Thank You

    sanbid
    Participant

    In wp-admin its changed but not showing in live site.

    Header logo and contact us link, I changed in wp-admin using wp-bakery editor. But when i open live site nothing changed there.

    sanbid
    Participant

    One more thing this logo and contact uslink issue in header is happening only in home page.

    sanbid
    Participant

    It’s done.

    Thank You

    You are most welcome here 🙂

    sanbid
    Participant

    Hello,

    I’ve added video using wp-bakery add-on, but i am not able to autoplay it. Help me how to autoplay youtube video after page loading.

     

    Thank You

    To help us keep the support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add a reference to this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

Viewing 20 posts - 1 through 20 (of 21 total)