- This topic has 8 replies, 2 voices, and was last updated 1 year, 10 months ago by
.
Hi, so something has changed in recent weeks, where product images are now displaying thumbnail sizes, instead of full size.
In looking at Inspector, there is now an additional piece of code after the image which would seem to be the cause, but I have no idea what it is or why its there. We havent made any configuration changes, changed plugins and everything has been fine for a long time.
Attaching screenshots from the current site and the same page on a staging site, which was a copy taken a couple of months ago.
Thanks
Hi there,
It is hard to say why that could happen.
Can you please share your website link, so we can inspect this further?
Best regards,
Shufflehound team
You also have an admin support account, details in the private field below.
Thank you for the login data.
Just to clarify – which website section we need to test?
we discovered it when looking at books, but you can pick any product you like, they’re all affected.
*update*… so i flushed the caches and it solved the sizing issue HOWEVER that thumbnail code is still there so now there are 2 product images.
I have hidden the second (the thumbnail) by using
#nickx-gallery.slick-initialized {
display: none;
}I still have no idea what is injecting this thumbnail code so this still needs resolved. Thanks.
Most likely it comes from one of your WordPress plugins. We just saw that you have a large amount of plugins therefore it should be one of them. If it is possible please try to deactivate some plugins and see if the issue goes away.
You can close this ticket. Thanks.
Sure!
