I’m trying to take this video and embed it into my Jeven theme. I go to Portfolio>Add New and then paste the link in the Iframe URL field. When I publish it the video spot is blank. I’ve tried the Default and Iframe Slider but it’s been the same result.
Any ideas on what I’m doing wrong? Thanks in advance.
I hope you are well today and thank you for your question.
Are you using this URL https://www.menshealth.com/fitness/workout-with-your-kids in the portfolio iframe field or any other?
You can only use supported videos in the Video url of portfolio as shown in the attached screenshot.
Solution for this topic
You are using it wrong you have to just use the below video URL as shown in the attached screenshot.
Please share me the screenshot of the filed where you have used the URL.
Also would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?
Thank you for sharing the site credentials.
I logged in to your site but couldn’t access portfolio section as shown in the attached screenshot.
It seems this is because you have not granted sufficient access to the shared user.
Could you please make the shared user admin so that i can access it to troubleshoot?