Category Filters Broken

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Home Forums Jevelin Theme Category Filters Broken

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  • I just tested 4.5.6 on our dev site. I used the new code from envato today (the production version, not beta) and it did not fix the category filter bug.

    Please keep me posted on the bug fix release.

    thank you and happy thanks giving!

    This issue will be resolved in the next verison of the theme.

    pixlus
    Participant

    Can you share when that release will be?

    can I test the beta early?

    Yes, I will share when it will be released and you can test the beta early.

    pixlus
    Participant

    Ok thank you very much!

    Hello Jevelin Support team at Shuffle Hound.

    I just loaded Jevelin Word Press template 4.5.7 an it did not fix the bug as you say it does. Did you even test the build? It has been months and no fix.

    Is there another version that does fix the bug that I can load today?

    If not – I would like to get my money back at this point and file a complaint with Envato Theme Forrest. As your support team has not fixed the category filters.

     

    The latest theme version is 4.5.8 as below.

     


    Please login to access this file

     

    The support team doesn’t fix a bug but the theme developer.

     

    I have asked the theme developer about the status of the fix and will update you here.

     

     

    4.5.8 beta code you just sent me I installed. Guess what, it does not make the category filters work properly. It did not fix it. Why did you send it to me if you didn’t test it for yourself first?

    When can you give me the code to fix this issue that is over 2 months old? I pay extra for the support at shuffle hound and dev fixes. Nothing is happening at all?

    I am beginning to think no real fixes will come of this? Shuffle hound isΒ  not really relaying information to the developer. Who is to blame???

    Please share the developers direct contact information. Otherwise I will be putting in a complaint tonight on Envato and Theme Forrest. Next, I will also go to other web sites where the product is sold. I will leave my negative experiences with Jevelin Theme and it’s paid for support model.

    • This reply was modified 5 months, 2 weeks ago by pixlus.
    • This reply was modified 5 months, 2 weeks ago by pixlus.

    Hi there,

    Main theme developer here.

     

    Sorry to hear that. πŸ™

     

    We have tried multiple fixes for your specific issue, though none of them have successfully fixed it till now. We will add more fixes on the next Jevelin update, which should be live in the upcoming days (tomorrow or day after that). Hopefully we will finally fix it.

     

    Also can you please renew access data to your website? We would like to test it directly from your site, but it can’t be accessed anymore with login details in previous replies.

     

    Best regards,
    Shufflehound team

    • This reply was modified 5 months, 2 weeks ago by Shufflehound.
    • This reply was modified 5 months, 2 weeks ago by Shufflehound.
    • This reply was modified 5 months, 2 weeks ago by Shufflehound.
    • This reply was modified 5 months, 2 weeks ago by Shufflehound.

    Solution for this topic

    The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


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    ok will test it thx

    beta 4.6.0 has fixed the category filter bugs! nice job guys.

     

    Let me go re-edit those reviews in a positive manner…

     

    thank you very much!!!

     

    big deal here…

    You are always welcome here πŸ™‚

     

    Thank you for re-editing the review.

     

    Have a fantastic day!

Viewing 14 posts - 21 through 34 (of 34 total)