Checkout page not showing State/County

Home Forums Jevelin Theme Checkout page not showing State/County

Home Forums Jevelin Theme Checkout page not showing State/County

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    RESOLVED Posts
  • Hi, checkout page dropdown State/Country no working whit the regular click of the mouse, but when use the keyboard up and down working fine.

     

    this problem afect my page http://xindyfly.com/checkout/ and also your demo page https://jevelin.shufflehound.com/shop1/checkout/ used Perú as country.

     

    attach two captures, one this my site and other this your demo page, both same error. please help!

    thanks

    Attachments:
    You must be logged in to view attached files.

    Hi @jorgealarcon,

     

    I hope you are well today and thank you for your question.

     

    Your shared site is not accessible for me as it is under Maintenance mode but it is working fine for me on our demo site as shown in the attached screenshot.

     

    Please test it using different browser and check your mouse is working fine.

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    Hi, thanks for your response. Chrome works fine, but in Firefox / Safari / Internet Explorer does not work. Also probe using firefox without add-ons

     

    I use Firefox as my default browser, my mouse works fine. Any solution for firefox? I need the page functions in most browsers possible.

     

    Do you need the access data of my page?

     

    thanks

    I could confirm the issue on firefox browser therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    hi, any news? about this problem

    Sorry not yet. We will update you here soon.

    We have fixed this issue in the latest theme beta version that you can get from http://support.shufflehound.com/download/jevelin-beta/

    Thanks, it works perfect now.

     

     

    You are most welcome here 🙂

    Hi Team,

     

    This issue came again , please let me know the fix since our orders are blocking now due to address issue.

     

    Customer not able to choose the county/state.

    @rsidhaarth Are you using the latest version of theme?

     

    Could you please share me the page URL from your site where it is not displaying correctly so that i can troubleshoot it?

    It seems like all the topics are public now. So its better to stick with one topic. Please close all of my other topic related to the issue.  I would like to have few information private. Shared you the site name as private.

     

    Yes , am using latest version of the theme.

     

    http://prntscr.com/et0jpi

     

    I would like to get the steps to fix the issue on my own.

    hi, the problem came back. I’m using the latest version of the theme (2.4.3) and the problem appeared after updating Woocommerce 3.0.0

    Thank you for notifying us.

     

    We are troubleshooting the issue.

Viewing 14 posts - 1 through 14 (of 14 total)