- This topic has 10 replies, 2 voices, and was last updated 4 years, 10 months ago by
.
Hi,
So I got this theme because of the construction data. The construction data does not import as the preview but the others do. I have reset my site. update the theme. Install all the recommended plugins. Gone through all previous issues in support forum. It still comes out broken.
website: https://www.grecoson.com
Thank you
Hi Richard,
Sorry to hear about the problem you are having.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamusername: guest
password: juVdNvZ6m19BPlease don’t share sensitive information on the forum by adding it in the file as this is a public forum so the information shared can be seen by others.
Please change the shared credentials ASAP.
If you want to share anything privately then you can do so by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”.
I logged into your website and confirmed the issue and also could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Oh! My bad. I thought entering it in the ‘Text’ section of the comment box makes it private. It’s the box below the comment box you meant.
Yes, I meant the box as shown in the attached screenshot.
What’s the ETA for the bugfix?
It will be fixed soon.
Actually, after some updates, some demo content isn’t valid anymore for the Unyson page builder and we need to figure out.
Solution for this topic
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
I have seen it. Thank you for your support.
You are always welcome here 🙂
