Contact form not working

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  • lukeskybaker
    Participant

    The contact form is not working when I submit. I’m getting the “Oops something went wrong. Could not send the email” error.

     

    The form is on the bottom of this page: https://dev.alignbi.com/

     

    I’m testing the form with my gmail account as the recipient email, but eventually the recipient email needs to be [email protected].

     

    I’ll give you login details in the private info field:

    lukeskybaker
    Participant

    Also, please note the contact form appears on the Contact page and Process pages, as well as the Home page.

    Shufflehound Support
    Moderator

    Hi @lukeskybaker,

     

    I hope you are well today and thank you for your question.

     

    Please use the following plugin to test whether your site sends email successfully.

     

    https://wordpress.org/plugins/check-email/

     

    Please configure the contact form SMTP settings as shown in the attached screenshot.

     

    Why have you set noreply email address in your site General Settings?

     

    Best regards,
    Shufflehound team

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    kreativ69
    Participant

    good morning and thanks in advance,
    you are always kind.
    Test email with check email arrives, but I can’t get it to work, can you help me?

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