- This topic has 4 replies, 2 voices, and was last updated 5 years ago by
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<p style=”font-weight: 400;”>Hello,</p>
I bought this theme (see enclosed picture) and everytime I try to install the demo data I want (Blog), there is an error:
Error: Internal Server Error (500).
<p style=”font-weight: 400;”></p>
<p style=”font-weight: 400;”>I’ve tried almost all the steps in this tutorial but it still doesn’t work:</p>
<p style=”font-weight: 400;”>http://freewptp.com/fix-wordpress-issue-internal-server-error/?fbclid=IwAR16uUnS6ZfMIspYUKQej1JOmR0MBbICkO2Bf_f5KmAA3WCZydORxboAKG4Please help me resolve this. I don’t know what else to do.</p>
<p style=”font-weight: 400;”> There is an option to do it manually, that asks for some files, like XML file. How can I get that file?</p>
<p style=”font-weight: 400;”>Is the demo data compatible with PHP 5.6.4?Thank You,</p>
Victor MeloHi Victor ,
I hope you are well today and thank you for your question.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
There is an option to do it manually, that asks for some files, like XML file. How can I get that file?
There isn’t any demo content file to import it manually.
Is the demo data compatible with PHP 5.6.4?
It is outdated PHP version so please update it to the latest version by contacting your web host.
Best regards,
Shufflehound teamHello,
Please do so, thank you. The website info is in the private box.
I’ve also contacted my web host and told him about the need to update.Thank You
Solution for this topic
Hello,
Looks like the PHP update resolved the isue. I’ve been able to import
<p lang=”en-US”>Successfully. Thank you so much for you support.</p>You are most welcome here 🙂
