- This topic has 10 replies, 2 voices, and was last updated 6 years, 8 months ago by
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Hi,
I will be very thankful if anybody can help me to find the root cause of the issue in my website. it seems the configuration of my website distorted suddenly, I don’t know why? but my website is not looks like the website that i have created before!
Best regards,
MohammadiI also don’t have access to the theme settings of my website, do you know why i have received 403 Forbidden error?
Hi Mohammadi,
Sorry to hear of the problem you are having.
There can be various reasons of causing the issue that you are facing and 403 Forbidden error.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpYou can fix 403 Forbidden Error on your site as described in the following pages.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
https://www.elegantthemes.com/blog/tips-tricks/how-to-fix-403-forbidden-error-in-wordpress
Best regards,
Shufflehound teamThanks for your email, I have fixed this issue in my website.
But I don’t know why the google map is not work correctly in my website. I have added the Google API key but when I want to add the address in the website, I see this error: “Please set location”
Would you please help me to fix this issue? The address that I have added is related to Canada but the result address is in Australia in my google map!
Please try using the solutions shared in the following topics.
https://support.shufflehound.com/forums/topic/google-map-element-doesnt-work-properly/
If it doesn’t help then Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Also please share me the address that you want to set.
Please don’t refer me to another article, I am lost in your articles.
Please answer my question that why my google map is in Australia while I am in Canada!!
I have added the Google map API both in Theme setting and Google map setting.
I need to fix it as soon as possible.
It is working fine on my test site so it seems your site specific issue therefore there isn’t any specific answer for it so I referred you various solutions provided in the other topics.
If you can’t troubleshoot the issue by referring to the solutions shared in the other topics then as requested above Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Please find the admin access of my website in the private content.
I logged into your site and saw you have not authorized Google API to use in Google maps as shown in the attached screenshot.
You have to enable below two api’s:
Geocoding API
Maps JavaScript APIWhat does it mean? and what should I do now?
I have logged in the following website and get the Google map API key from here..
Please refer the information provided in the following page to know how to enable those APIs.
https://www.wpgmaps.com/documentation/how-to-generate-a-google-maps-geocoding-api-key/
