- This topic has 7 replies, 2 voices, and was last updated 7 years, 4 months ago by
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Comments are not showing on the counter
Hi @juniormartian,
I hope you are well today and thank you for your question.
You are using disqus comment on your site and it seems the comments are not synching with WordPress comments so please contact disqus support to sync it.
Best regards,
Shufflehound teamBefore the last update the comments were showing.
Ok then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
can you tell me how to do it?I can learning
First clear the W3 Total Cache and temporary disable it on your site.
Then check whether count displays fine if not then also temporary disable disqus on your site.
if I disable the Disqus plugin, do I lose the comments after activating again?
No you won’t.
