Error 404 on Demo install

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  • Author
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  • [email protected]
    Participant

    Hi,
    I’m not able to install the “creative” demo content and am receiving a 404 error. See attached screenshot.

    Currently running PHP 7.2

    The log file displays this:
    <h6>—Downloaded files—
    The import files for: Creative were successfully downloaded!
    Initial max execution time = 300
    Files info:
    Site URL = https://db2020.division6.co
    Data file = /home/division/db2020.division6.co/wp-content/uploads/2020/02/demo-content-import-file_2020-02-03__18-14-39.xml
    Widget file = /home/division/db2020.division6.co/wp-content/uploads/2020/02/demo-widgets-import-file_2020-02-03__18-14-39.json
    Customizer file = not defined!
    Redux files: not defined!</h6>

    Attachments:
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    Shufflehound Support
    Moderator

    HI @randy.larson,

     

    Sorry to hear about the problem you are having.

     

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

     

    Best regards,
    Shufflehound team

    [email protected]
    Participant

    Credentials were submitted. Please let me know what you find.

    Shufflehound Support
    Moderator

    I didn’t get it so could you please share it again and also send it on [email protected]

  • Author
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