error 500

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  • Author
    RESOLVED Posts

  • nichigson
    Participant

    Hi there,

     

    I’ve been using Jevelin and just deactivated WP Page Bakery plugin, and am now getting an http error 500 message – I can’t even access my WP login page.

     

    Can you please let me know asap how to resolve this? Login details in PM should you need them.

     

    Thanks,

     

    Nic

    Shufflehound Support
    Moderator

    Hi Nic,

     

    I hope you are well today and thank you for your question.

     

    It is not a theme issue but your server issue therefore we requested to resolve it as described in the below page.

     

    http://freewptp.com/fix-wordpress-issue-internal-server-error/

     

    Also please make sure you are using latest version of PHP on your server by referring the information provided in the following page.

     

    https://www.wikihow.com/Check-PHP-Version
    http://php.net/supported-versions.php

     

    Best regards,
    Shufflehound team

    nichigson
    Participant

    Hi there,

     

    Thanks for your reply. I’ve just enabled WP_DEBUG mode and it appears to be an issue with the plugin I deactivated – can you let me know how I can resolve this from within my FTP? I can’t even access my wp-admin page as things stand.

     

    Please click the link below to see the error message:

    http://www.geniedrinks.co.uk

     

    I’ll look forward to hearing back from you asap – wordpress login details in PM should you need them.

     

    Thanks,

     

    Nic

     

     

    nichigson
    Participant

    Solution for this topic

    Hi, this issue has now been resolved by deleting the Jevelin theme and then re-uploading it.

    Shufflehound Support
    Moderator

    Awesome great to see you got that resolved.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

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Viewing 5 posts - 1 through 5 (of 5 total)

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