- This topic has 11 replies, 2 voices, and was last updated 4 years, 5 months ago by
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<p class=”p1″>Hello</p>
<p class=”p1″>I bought your theme yesterday and I wanted to install the demo Construction today. I get the error message:</p>
<p class=”p1″></p>
<p class=”p2″><span class=”s1″>An error occurred while fetching file from: <span class=”s2″>https://api.shufflehound.com/jevelin/ocdi_files/construction/construction_content.xml!</p></span>; </span>Reason: http_request_failed – cURL error 28: Connection timed out after 10000 milliseconds.</p>
<p class=”p1″></p>
<p class=”p1″>Please can you help me and install the theme?</p>
<p class=”p1″>I saw that you helped people with the same difficulty as me. Subject name: Cant’ import any Jevelin demo.</p>
<p class=”p1″>So to help me like Laure, my ID are in the private information field.</p>
<p class=”p1″>Thank you,</p>
<p class=”p1″>Célia</p>Hi Célia,
Sorry to hear about the problem you are having.
I logged into your shared site and confirmed the issue.
Please check yourself whether your host fulfills below requirements that cause this issue.
You can try resolving the issue as described in the below pages.
https://www.artzstudio.com/2017/04/709/
https://wordpress.org/support/article/common-wordpress-errors/#connection-timed-out
Best regards,
Shufflehound teamHi,
It seems that nobody can resolve this problem…. please cancel my purchase and refund me.
Hi,
I’ve news. Are you here ?
Please can you verify that, if that domain / IP adress is banned (info in the private information field)
Thanks
I have asked the server admin to check it.
I will notify you here ASAP.
Hi ! What are the news ?
Thank
Solution for this topic
The server admin has fixed the issue so could you please try now?
Hi, that’s it all done thanks !
Hi, I’ve new question about the theme : Construction.
I haven’t the same display when I import the demo. An idea of what this is due to ? (my php version is ok).
Thanks for your help
ps: attachments : your demo & mine
Solution for this topic
The demo import has created the below home page on your website that you have to set as your site static front page in the site Reading to achieve this.
Thanks !
You are most welcome here 🙂
