Error Message: Could not validate the form

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Home Forums Jevelin Theme Error Message: Could not validate the form

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  • Hello,

    When I test a form submission on the form, I receive the error message Could not validate the form

    Screenshot: https://www.screencast.com/t/mVZXbM08FdG

     

    I’ve set up the Mailer options for the form for SMTP authentication and the Test connection / Send a test email works fine.
    Screenshot: https://www.screencast.com/t/2hVBQ8ZDUfKO

    I’ve included login details to the site so you can see for yourself.

    Thanks in advance!

    Hello,

    I wanted to follow up here since I haven’t received any response. How can the form on the homepage be fixed so this error doesn’t appear?

    Hi @grhawkins,

     

    Sorry to hear of the problem you are having.

     

    I resolved the issue by logging in your site.

     

    The issue was generated due to non configured recaptcha field added in contact form which i removed.

     

    Best regards,
    Shufflehound team

    Hello,

    A couple of issues when reCAPTCHA is added back into the form..

    1) I have set the Site and Secret Key for the reCAPTCHA and added back it to the form. How do I edit where the reCAPTCHA appears? It currently appears above the call to action button: https://www.screencast.com/t/5q2XDIQB

    2) When I add the reCAPTCHA  field it appears at first in the form field settings. When I go back to that section to edit it, it’s not there but still shows up on the front-end of the site.
    Video: https://www.screencast.com/t/XhZXafblMLzx

    1) I have set the Site and Secret Key for the reCAPTCHA and added back it to the form. How do I edit where the reCAPTCHA appears? It currently appears above the call to action button: https://www.screencast.com/t/5q2XDIQB

    You can change its position by dragging and dropping it wherever you want as shown in the attached screenshots.

     

    2) When I add the reCAPTCHA  field it appears at first in the form field settings. When I go back to that section to edit it, it’s not there but still shows up on the front-end of the site.
    Video: https://www.screencast.com/t/XhZXafblMLzx

    It’s known issue of Unyson plugin so you have to delete and recaptcha field every time when you save form.

    Attachments:
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    Got it. Thanks for that information regarding the known issue.

    Is there a way to put the reCAPTCHA box under or even next to the ENTER NOW button (left or right side) while still aligned to the max width of that area?

    Not sure how you want it to display so could you please share the screenshot of it?

Viewing 7 posts - 1 through 7 (of 7 total)