- This topic has 5 replies, 2 voices, and was last updated 5 years ago by
.
Hello, i’m with a bug, i’m using jevelins with burguershop theme that is onepage theme, when i click in one of the menu’s buttons, the page slides for the designated location of the page, but, when it reaches the locate of the page,the page reload again, how can i solve this problem?
Hi @tiagopess,
I hope you are well today and thank you for your question.
Could you please try enabling the One Page Navigation option in the theme settings as shown in the attached screenshot?
Best regards,
Shufflehound teamit’s already enable.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
i deactivated but it doesn’t worked.
I logged into your website and saw you were using www in your navigation menu URLs which does not exist in your website URL so I removed it and it started working fine.
Could you please confirm it?
