Fonts not displaying in the preview

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Home Forums Jevelin Theme Fonts not displaying in the preview

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  • FS_DE
    Participant

    My problem is that the fonts I chose for the theme are not displaying in the page preview. The typeface is changed in the customiser (for Montserrat), but the preview of the page builder uses some random fonts. I’m using the classic editor. Screenshots attached.

    Please help.

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    Hi @Friend_DE,

     

    I hope you are well today and thank you for your question.

     

    Could you please share me the screenshot of screen from your site admin area where you have configured the font and also share me your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    FS_DE
    Participant

    Thank you for your response.

     

    http://digbancassur.wpengine.com/ this is the website and screenshot is attached.

     

    best

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    FS_DE
    Participant

    Actually I see now that the linked site displays content with raleway, not montserrat. So that’s also a problem.

    Your shared screenshot is too blurred that I can’t read anything on it.

     

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?

     

    Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/


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    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.

     

    https://wordpress.org/plugins/health-check/

Viewing 5 posts - 1 through 5 (of 5 total)