- This topic has 10 replies, 2 voices, and was last updated 5 years, 3 months ago by
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Hi team,
Really happy with the Jevelin theme.
I just have a problem with the footer on my website, and can’t seem to find out what is causing it.
Problem: the footer has 2 columns, but I want it to have 4. I changed the theme settings and even tried this solution using only one column, but it still shows as 2 columns.
The strange thing is that it looks allright when I am in appearance > customize, but then in real life it goes back to 2 columns.
Questions:
- General: what does it mean when something looks OK in customizer, but not in real life?
- Assuming it’s going wrong due to something in my additional css, what could the issue be, what to look for?
Many thanks!!
Hi @maartje,
I hope you are well today and thank you for your question.
The below custom CSS code that you are using on your website is causing the issue so please remove the CSS code and also clear the cache that you are using.
.sh-footer-columns>.widget-item { width: 50%!important; }Best regards,
Shufflehound teamWow you’re fast!
Yes I was expecting it had to be something that simple, and I searched for this type of code before, but I have no idea where it is. My colleague must have done it but he is not working with us anymore.
I can’t find it in style.css (child theme nor parent theme), not in the additional css in Theme settings, not in the additional css in Customizer.
Is there a way to see all additional css added to the website? (I am using Coffeecup Direct FTP but have only basic knowledge..)
Thanks so much!
Btw, I have a similar issue with text size, differs per paragraph, but can’t find the corresponding css that is overruling the css in Customizer.
Example is this page: https://kindtclinics.com/angst/
If you scroll down a bit, some paragraphs are 16px but others remain smaller, no idea why.So sorry to mess up the great theme css by bad custom css…
First, please clear and temporarily deactivate the W3 Total Cache that you are using on your website so that I can tell you exactly where the CSS code is saved on your website.
Done!
I visited your website but didn’t see the CSS code on your website now.
Have you removed it?
Also, it seems you are using an older version of the theme so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Solution for this topic
Thanks for the tip. No, I have not touched the css since I started this topic.
It works now, I see 4 columns, until.. I reactivate W3 Total Cache.. I emptied the cache again and even deinstalled and reinstalled the whole plugin, but the same issue occurs. How strange!
I will look for a plugin to replace W3. Any recommendations?
The W3 Total Cache is a good plugin and works fine with the theme.
You should try resetting the W3 Total Cache plugin settings or contact the plugin support to resolve the issue.
Alternatively, you can also try using the below plugin.
Will do. Thank you so much for your help!
You are most welcome here 🙂
