Google Maps Stuck in Iceland...

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  • [email protected]
    Participant

    Hi there,

     

    https://valhalla-gili.com

     

    I am having an issue with google maps. I have entered our individual API code and reset the location many times but the map always displays Iceland and a box that says ‘This page can’t load Google Maps correctly.” I have attached a screenshot to show you what I mean. Please can you advise?

     

    I also cannot get ‘Contact’ in the menu bar to link to the contact form on the page. How do I link this in the menu section?

     

    Many thanks for your help in advance.

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    Shufflehound Support
    Moderator

    Hi @catrionamcgillivray,

     

    I hope you are well today and thank you for your questions.

     

    I am having an issue with google maps. I have entered our individual API code and reset the location many times but the map always displays Iceland and a box that says ‘This page can’t load Google Maps correctly.” I have attached a screenshot to show you what I mean. Please can you advise?

    Please try updating the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    I also cannot get ‘Contact’ in the menu bar to link to the contact form on the page. How do I link this in the menu section?

    Please change the contact menu URL to https://valhalla-gili.com/#contacts

     

    Best regards,
    Shufflehound team

    [email protected]
    Participant

    Hi,

     

    Thanks for your help.

     

    I uploaded that version of the theme and tried to set the location again and it is showing the same map in Iceland.

     

    And for the menu that is the link I tried before but it takes you to the map and address section not the contact form.

     

    Any other suggestions?

     

    Thanks!

    Shufflehound Support
    Moderator

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

    [email protected]
    Participant

    Sure….

    Shufflehound Support
    Moderator

    I troubleshoot the issue.

     

    I am getting an error as displayed in the attached screenshot.

     

    Please resolve the error as described in the below page.

     

    https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors

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    [email protected]
    Participant

    Which error? There are many described on that link and I do not understand.

     

    And please advice about the menu. I would like the contact link to take you to the contact form not map.

    Shufflehound Support
    Moderator

    Which error? There are many described on that link and I do not understand.

    The error as shown in the attached screenshot and If you have any question regarding using the Google map API then please contact the Google support.

     

    And please advice about the menu. I would like the contact link to take you to the contact form not map.

    I have implemented it on your site so please check it.

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    [email protected]
    Participant

    Ok thanks for your help.

     

    The contact link in the menu works now, thanks, but now the find us link goes there as well. I want the find us link to go to the map section. What should the url be for the map section?

    Shufflehound Support
    Moderator

    I made the necessary changes on your site to achieve it as shown in the attached screenshots.

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