Header Picture Bug

Home Forums Jevelin Theme Header Picture Bug

Home Forums Jevelin Theme Header Picture Bug

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
  • pzl
    Participant

    Hi Support, I updated the theme to the latest version and there seems to be a bug with the header picture on my site. As you can see from the first attachment, there is supposed to be a picture at the top. This is visible from the preview screen. However when I visit the actual site, it shows a blank top only (without the picture).

    Additionally when I scroll down from the preview page, the picture covers part of the content below it.

    All these issues wasn’t present in the earlier version of the theme. Please help me. Thanks!

    Attachments:
    You must be logged in to view attached files.

    Hi @pzl,

     

    I hope you are well today and thank you for your question.

     

    I visited your shared website but it displays fine for me as shown in the attached screenshot.

     

    Could you please test it by clearing your browser cache and using a different browser?

     

    Best regards,
    Shufflehound team

    Attachments:
    You must be logged in to view attached files.

    pzl
    Participant

    Unfortunately the problem persisted. In the end I had to turn off parallax background in order to resolve the issue temporarily. Hoping for a permanent fix as it was working well before one of the recent updates.

    Could you please reproduce the issue so that I can help you?

    pzl
    Participant

    I have adjusted the settings again and the issue (and screenshots) are the same as the previous response. Thank you for your kind help.

    I visited your website again and it displays fine for me as shown in the attached screenshot.

     

    Could you please test it by clearing your browser cache or using a different browser?

    Attachments:
    You must be logged in to view attached files.
Viewing 6 posts - 1 through 6 (of 6 total)

Popular choice

Professional Developers At Your Fingertips!

If you need services beyond standard support, we've got your back!

Services we offer:

Demo setup
Advanced customization
Layout adjustment
Graphic work / visualizations
Custom coding
Full WordPress development and design

Services

What we can offer

  • Demo setup +

    If you'd prefer not to handle the installation yourself or need help getting started, we'll set everything up for you.

  • Layout adjustment +

    We'll help you rearrange sections, adjust spacing, and modify the page structure to fit your needs.

  • Advanced customization +

    More complex styling changes, theme option modifications, and third-party integrations.

  • Custom coding +

    If you need something that's not included in the theme, we can code it for you.

  • Graphic work / visualizations +

    Web design services to create custom sections, pages, and blocks for your theme, plus graphics and visualizations.

  • Full WordPress development and design +

    Full website builds, custom theme development, or plugin creation from scratch.

  • About pricing +

    We'll provide a clear quote based on what you need. No hidden fees.

Professional Developers At Your Fingertips!

Custom Work Form