Instagram feed not working

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Home Forums Jevelin Theme Instagram feed not working

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  • Hi, I’ve been told to now create a new thread, please refer to https://support.shufflehound.com/forums/topic/instagram-widget-display-strange/#post-74722 for previous conversation.

    Issue: I have updated the website with the new version for the theme 5.0.3 with the attached issue.

    The image doesn’t show up but the hash tags do? prior to this the images always showed and the hag tags didn’t (which is our preference).

    I’ve had a look at the mobile version and desk top version and both aren’t showing instagram images.

    Chrome shows only hash tags

    Fire fox shows no feed at all.

    I’ve done as you have requested but with no positive result?

    Please help!

    Thank you!

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    ben
    Participant

    Same issue form me.
    Message here to follow

    Hi @littlestag,

     

    I hope you are well today and thank you for your question.

     

    I could confirm the issue on your shared website.

     

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

     

    Best regards,
    Shufflehound team

    Hi Support!

    Yes please have a look and fix the issues, if you can.

    I have created a temporary admin account, please see username and  password in the private info field.

    https://littlestag.com.au/wp-admin

    Thanks!

    I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    littlestag
    Participant

    Ok if you can please advise when fixed that would be appreciated, I’ve just had a look at the site on Chrome desktop and it still showing no instagram images?!

    Thank you!

    Instagram again changed something that caused this functionality to break.

     

    We tried to fix it, but at the moment looks like this functionality needs to be rewritten Or we will search for a different Instagram plugin.

     

    In the meanwhile, you can use any other Instagram plugin.

    @ littlestag :
    I ve switched on https://wordpress.org/plugins/spotlight-social-photo-feeds/
    Free version worrking well wainting for the correction.

    @ben Thank you for sharing the solution here!

    Ok, I’ve had a look and shufflehound instagram works on the mobile device now (images show) just not on desk top version. I’ll wait for the fix as I don’t want the look / feel of the site to change.

    If you can please advise when fixed that would be appreciated.

    Thank you!

    @ben Thanks for advising an alternative while we wait for the fix!

    We’ll fix it and notify you here.

Viewing 12 posts - 1 through 12 (of 12 total)