Hi, I’ve been told to now create a new thread, please refer to https://support.shufflehound.com/forums/topic/instagram-widget-display-strange/#post-74722 for previous conversation.
Issue: I have updated the website with the new version for the theme 5.0.3 with the attached issue.
The image doesn’t show up but the hash tags do? prior to this the images always showed and the hag tags didn’t (which is our preference).
I’ve had a look at the mobile version and desk top version and both aren’t showing instagram images.
Chrome shows only hash tags
Fire fox shows no feed at all.
I’ve done as you have requested but with no positive result?
I hope you are well today and thank you for your question.
I could confirm the issue on your shared website.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Instagram again changed something that caused this functionality to break.
We tried to fix it, but at the moment looks like this functionality needs to be rewritten Or we will search for a different Instagram plugin.
In the meanwhile, you can use any other Instagram plugin.
@ littlestag :
I ve switched on https://wordpress.org/plugins/spotlight-social-photo-feeds/
Free version worrking well wainting for the correction.
Ok, I’ve had a look and shufflehound instagram works on the mobile device now (images show) just not on desk top version. I’ll wait for the fix as I don’t want the look / feel of the site to change.
If you can please advise when fixed that would be appreciated.
@littlestag It will be resolved soon but in the meanwhile, you can use any other Instagram plugin such as https://wordpress.org/plugins/spotlight-social-photo-feeds/