Jevelin Theme Will Go back to Template "LOOK"

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  • akalab
    Participant

    My website created by Jeveliin Theme will remove ALL Image And LAYOUT configutration and only TEXT will remain active in the theme! I have tried several times to Rewind from within WordPress Dashboard to a previous version where all content was in place and although it completes the Rewind, after I visit the website it will only works for few clicks or few minutes before it goes back to this BUGGY state! Please see attached screenshot  of the website as it looks with this bug! I have contacted many times WordPress for support but now I realise it is a THEME issue rather than WordPress.

    Can you please assist me ASAP!

    thanking you in advance.

    Stathis

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    Shufflehound Support
    Moderator

    Hi Stathis,

     

    Sorry to hear of the problem you are having.

     

    I logged into your shared site and saw you had not installed theme required Unyson plugin on your site as shown in the attached screenshot which I installed now and your site is displaying fine now.

     

    Also I can see you are using older version of theme on your site so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Best regards,
    Shufflehound team

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