- This topic has 21 replies, 2 voices, and was last updated 2 weeks, 2 days ago by
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Hi there,
It seems the links don’t open in new windows when we select that option. See image.
You can check the footer here: https://rewardfairly.com/
target=”_blank” doesn’t get added. Seems to be an issue throughout the site.
Thanks,
Etienne
Hello,
It seems we cannot access your website at the moment as it displays: “There has been a critical error on this website.” This is likely related to the latest Elementor update.
We’ve implemented changes in our theme that should resolve the issue. Please download and test the updated version using the link below:
Best regards,
Shufflehound TeamHmmk. Elemento works with my other sites. Why is it breaking your theme?
The latest Elementor updates introduced some back-end changes that required us to adjust our theme’s code to ensure compatibility. While it may not affect all themes, certain customization in ours needed updates to align with these changes.
Ok. How do I get access to these changes?
And no change, still doesn’t work for the links.
Hello,
Thank you for the update. It seems your website is now working correctly, and we were able to take a look at the footer.
To ensure links open in a new window, please follow these steps:
- Edit the footer using Elementor.
- For each link, click the “Link Options” icon (gear icon) next to the link field.
- Enable the “Open in new window” option.
If this doesn’t resolve the issue, let us know, and we’ll investigate further.
Best regards,
Shufflehound TeamYeah, that’s all done. That’s what I meant by not working.
Thank you for clarifying. Since the steps to enable links to open in new windows have already been completed, we’d like to inspect this issue further directly on your website. Could you please provide us with temporary login credentials or enable access so we can investigate and resolve this for you?
Looking forward to your reply.
Link in private. Thanks.
Hello,
Thank you for providing the login link.
We checked the footer links and noticed that none of them currently have the “Open in new window” option enabled. To resolve this, you can enable this option for each link by:
- Editing the footer with Elementor.
- Clicking the gear icon (Link Options) next to the link field.
- Checking the “Open in new window” option.
We tested enabling this option on one link, and it worked as expected. Please enable it for all links you’d like to open in a new tab. Let us know if you need further assistance.
Best regards,
Shufflehound TeamYou’re not looking at the right links. The links I want to open in new windows already all have that in place:
Hello,
Thanks for letting us know! It turns out there was a small bug with the social links element causing this issue. We’ve gone ahead and fixed it, so everything should be working now.
Could you double-check and let us know if the links are opening in new windows as expected? 🙂
Best regards,
Shufflehound TeamIt worked for this, but also a problem for the ‘Get Started’ buttons here: https://rewardfairly.com/prices/
Hello,
Great to hear that! 🙂
We took a closer look at the “Get Started” buttons and found a similar issue. It should be fixed now.
Can you please check if it’s working now?
Best regards,
Shufflehound TeamOk. Will these stay fixed or they’re just temporary patches? Thanks.
Great, thank you.
The content of the site was reset to an earlier version. Did you guys change that!?
