Login page does not show fields

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Home Forums Jevelin Theme Login page does not show fields

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  • empowershop
    Participant

    Hi support,

     

    When we click on Login no login fields show up. Could you help us in fixing this so customers are able to sign into their account?

     

    Thank you!

     

    page URL: http://8d0.1ed.myftpupload.com/login/

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    Hi @empowershop,

     

    I hope you are well today and thank you for your question.

     

    The login link on your site should be http://8d0.1ed.myftpupload.com/wp-login.php so please change it to make it work.

     

    Best regards,
    Shufflehound team

    empowershop
    Participant

    Hi Support thank you for your response. We tried adding the link but it leads to a wordpress login page and we were wondering if it would be possible for it to lead to a page on the site that looks more like the photo attached.

     

    The reason is because we created a plugin for customers to use their balance from one of our other websites (Emida) and the button to login doesn’t show when they are taken to the wordpress login page.

     

    Please see the image attached for how we would like the login page for woocommerce customers to look like.

     

    We appreciate any help you can provide to make the login page look like that so the Emida button can show when customers try to login.

     

    Best Regards,

    German

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    You can try achieving it using below plugin.

     

    https://wordpress.org/plugins/theme-my-login/

    empowershop
    Participant

    Hi support,

     

    Thank you for your suggestion. I downloaded the plugin and activated it. By looking at the settings it said that the login page url should be retailermarketplace.com/login. I set this as the url on the menu, however when I click on it, the page I get has the same error as initially, meaning the login fields for woocommerce customers to log into their accounts is missing on the page.

     

    Are there any additional adjustments I have to make for the login page to show the login fields?

     

    Best Regards,

    German

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    empowershop
    Participant

    The page URL for the live production version of our website on which I installed the plugin is retailermarketplace.com.

     

    Best Regards,

    German

    Please contact the plugin support to resolve the login page issue.

Viewing 7 posts - 1 through 7 (of 7 total)