- This topic has 12 replies, 4 voices, and was last updated 3 years, 6 months ago by
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Hi guys!!
My menu is closing when I click on the main pages (subpages menu is okay) on the mobile version. It seems to be a bug.
https://sincronicidadexpressao.com.br/
Can you please check and give me a solution? Thanks!!
Hi @ZionCODE,
I hope you are well today and thank you for your question.
This is how the theme of mobile menu works.
If you want top level menu of sub menu clickable then you can try using below solutions to display the mobile menu.
https://wordpress.org/plugins/responsive-menu/
https://wordpress.org/plugins/wp-responsive-menu/
https://wordpress.org/plugins/mobile-menu/
Best regards,
Shufflehound teamThanks for your answer.
But this don’t make sense……
I have this other website, also using Jevelin, that don’t have this problem:
https://binary-star.business/
Mobile menu is okay, with no bugs, and we don’t use any WP menu plugins.Can you please help? How can I do that to this other website
https://sincronicidadexpressao.com.br/
???Thank you!!!
Actually, it also works fine on my website using the latest version of the theme.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
My menu have bugs. It is not working. I tried everything.
Please, please, can you login and take a look?
Solution for this topic
I logged into your website and saw you are using an older version of the Jevelin theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
That was the problem! LOL thanks
You are most welcome here 🙂
Hello,
I am having the exact same problem. You can’t click on the top level navigation links on mobile.
http://www.stephanieotles.com/hvwgc/
I have Jevelin 4.7.1 installed and have tried deactivating all other plugins. Can you please take a look?
Thanks you!
@srotles It seems this is happening If we use a custom header template created using the header builder.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, you can use any other pre-built header template.
Hi
Just wondering if there is an estimated timeframe for this fix?
I believe I am having the same issue with the Business theme.
Thanks
I have asked the theme developer about the estimated timeframe and will notify you here soon.
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
