I hope you are well today and thank you for your question.
This is how the theme of mobile menu works.
If you want top level menu of sub menu clickable then you can try using below solutions to display the mobile menu.
Thanks for your answer.
But this don’t make sense……
I have this other website, also using Jevelin, that don’t have this problem:
Mobile menu is okay, with no bugs, and we don’t use any WP menu plugins.
Can you please help? How can I do that to this other website
Actually, it also works fine on my website using the latest version of the theme.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Solution for this topic
I logged into your website and saw you are using an older version of the Jevelin theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
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@srotles It seems this is happening If we use a custom header template created using the header builder.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
In the meanwhile, you can use any other pre-built header template.