- This topic has 5 replies, 2 voices, and was last updated 4 years, 11 months ago by
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I just update my WP version to 5.2.1, and updated my Jevelin parent theme file to 4.2.4, but now the Testimonials element is no longer available and all of my other elements now look like [vcj_heading_simple content…etc. Basically all of my elements have been transformed to text blocks. Jevelin elements are no longer available in the WPBakery page builder Frontend editor or Backend Editor. What am I doing wrong?
Hi @SarahL,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme as displayed in the attached screenshot.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Best regards,
Shufflehound teamYes, please. I’ve included login info below.
Solution for this topic
I logged into your shared site and just reinstalled the WPBakery plugin which started working fine now.
Could you please confirm it?
Yes! That fixed it! Thank you so much.
You are most welcome here 🙂
