Mobile menu not visible

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    RESOLVED Posts

  • jdesign
    Participant

    Hello,

    when trying my Mobile Menu it’s showing a black area. Ubermenu says it’s a theme related issue. Is it possible to have a look please? Thank you very much. I attached login information.

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    Shufflehound Support
    Moderator

    Hi @jdesign,

     

    I hope you are well today and thank you for your question.

     

    I visited your website but didn’t see the menu on it as shown in the attached screenshot.

     

    Please advise.

     

    Also, If you think that it is a theme issue then does it work fine using a default WordPress theme such as Twenty Twenty theme on your website?

     

    Best regards,
    Shufflehound team

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    jdesign
    Participant

    Hello. Please login with credentials. Website is blocked for public due to under construction. Once logged in, you will notice theme does not show mobile menu. And I don’t know if it is a theme related issue. The people from Ubermenu couldn’t solve the problem and redirected me to you (theme author) Thank you for your understanding and have a wonderful day.

    • This reply was modified 4 years ago by jdesign.

    Shufflehound Support
    Moderator

    The mobile menu works fine If we deactivate the Ubermenu plugin on your website as shown in the attached screenshot.

     

    Could you please ask the Ubermenu plugin support that why they think it’s a theme issue and what is causing it not to work with the theme?

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    jdesign
    Participant

    Solution for this topic

    Hello. Problem has been solved.

    They send me this:

    <hr />

    Hi Jarne,

    Your theme uses two headers – one for desktop and one for mobile

    cbf7534e7a5728e82e790d8925b53e74.png

    The theme is hiding the desktop header, which contains UberMenu, on mobile. The toggle you see on mobile is your theme’s toggle. The theme hides UberMenu completely, so UberMenu isn’t displayed at all.

    The simplest option is to just show your desktop header on mobile instead. I’m not sure why the theme uses two separate ones, at least with this configuration it appears unnecessary. I’ve added this CSS in your Mobile CSS Tweaks:

    #page-container header.primary-mobile{
	display:none !important;
}
#page-container header.primary-desktop{
	display:block !important;
}
#page-container header.primary-desktop .header-logo img{
	height:auto;
	max-height:110px;

    Shufflehound Support
    Moderator

    Awesome great to see you got that solved.

     

    Please advise if you have more questions.

     

    Have a fantastic day!

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