- This topic has 16 replies, 2 voices, and was last updated 2 years, 7 months ago by
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Hello, I have a problem with the Gilion theme . With the new version 4.3.2 once I upgrade it takes all the theme settings that are there along with elementor settings but I would like to have only elementor settings.
Hi there,
In the previous update it seems that we haven’t changed anything related to this.
Can you please give us specific examples on what settings have changed?
Best regards,
Shufflehound team
After i update the theme, all seems to become boxed.
Hi there,
Can you please give us a link to your website, so we can test it? (you can share it in the private information field) Otherwise it is hard to guess what could be the issue.
Best regards,
Shufflehound team
https://blog.idcert.io.
In attachment there how is now and original versionThank you for the link and the screenshots.
Just to clarify – which of the images have the desired look?
The second one 16.55.17, now we backup siteweb so now doesn’t look broken
In this case, it seems that we might need to login into your website to debug this issue further and help you to fix it (you can share login details in the private information field)
For sure
Thank you!
Can you please also let us know what is the login link? As it seems that the default link don’t work
Yes sorry
It seems that you don’t have the latest Gillion theme version.
Please install the latest theme version below:
Let us know if that changes anything!
Yes i know but when i install the latest version all css become broken like the photo i sent
Oh, it seems that you had a boxed layout option enabled inside the Gillion settings. We disabled it and updated the theme. Now it seems just fine
Can you please confirm that? 🙂
Nope is not fine, it seems have lost all css like in this image and lost all css in responsive mode like mobile phone
Can you please install old version please.
You can how have to look the site here http://web.archive.org/web/20221005134542/https://blog.idcert.io/Hi there,
We have restored the older theme version.
It seems that the issue is due to a newer theme version bug fix that fixed an issue where Elementor overwrote our theme settings. And currently, we are not sure how to make it work with your setup.
Best regards,
Shufflehound team
