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Home Forums Jevelin Theme page not complete

Viewing 20 posts - 1 through 20 (of 26 total)
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  • treodred
    Participant

    Hello after having put the education theme of jevelin the site is not displayed correctly, here is how it is presented, we only see the footer and the menu. I think there is something to do with the unyson builtder layout.

    I put another file that shows how the site should display.

     

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    Hi @treodred,

     

    I hope you are well today and thank you for your question.

     

    Could you please check what you have set in your website Reading Settings as shown in the attached screenshot?

     

    Also, could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

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    treodred
    Participant

    url: https://wp.ipg-isti.sn/

     

    now that I have changed the setting as you asked me.

    the home page disappeared and became the blog page

    treodred
    Participant

    Can I have an answer please

    It seems the page is corrupted causing the issue.

     

    Could you please import the demo content again and delete the existing pages and content?

     

    Alternatively, Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    treodred
    Participant

    ok

    I put which email ?

     

    • This reply was modified 3 years, 9 months ago by treodred.

    My email address is [email protected]

    treodred
    Participant

    it is done

    I logged into your website and saw the Education home page content got corrupted.

     

    I am not sure why this happened but this may be because you tried to edit the page content using a different page builder.

     

    To resolve the issue, please import the demo content again and delete the existing duplicate pages.

    treodred
    Participant

    I will reset the site and I will not touch anything so that you can see the problem

    treodred
    Participant

    and maybe you can solve it

    Ok, That will do the job.

    treodred
    Participant

    did you solve the problem ?

    treodred
    Participant

    because i don’t see modification

    Your shared website login credentials are not working now so could you please make sure that it is working fine?

     

    Also, have you reset your website as you have said earlier?

    treodred
    Participant

    yes I have reset and I put the demo back I did nothing else.

    I troubleshoot the issue on your shared website and it seems your WordPress setup is corrupted causing the issue.

     

    Could you please reinstall the WordPress as described on the below pages?

     

    https://kinsta.com/blog/reinstall-wordpress/

    https://www.wpbeginner.com/wp-tutorials/how-to-uninstall-and-reinstall-wordpress/

    https://www.hostinger.in/tutorials/how-to-reinstall-wordpress

    treodred
    Participant

    hello I installed the corrupted wordpress by deleting it completely and downloading another one. But the problem of the education home page is not resolved

    I can see your shared site credentials are not working now so I can’t log into your website and troubleshoot the issue.

     

    Also, I can see you have imported another demo content on your website.

     

    Please advise.

    treodred
    Participant

    I will remove the new demo. I will create an account for you and share it with you

Viewing 20 posts - 1 through 20 (of 26 total)