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Hi. I Just installed the Jevelin Beauty theme demo, and while trying to make changes on the content at the home page, every time I update i get the “404 Error, this page is not available. Kindle help because I am late on my delivery. My website is eman.co.ke
Hi @Cgariette,
Sorry to hear about the problem you are having.
Could you please tell me which page editor are you using to edit it?
Please try saving your website permalink settings from Admin Area -> Settings ->Permalinks
Also, please try resetting your site htaccess file as described in the following pages.
https://bordercrossingmedia.com/2009/01/how-to-restore-your-wordpress-htaccess-file/
https://www.webhostinghero.com/restore-damaged-htaccess-file-wordpress/
Best regards,
Shufflehound teamHi again.
I am using WP Bakery Page Builder and Yellow Pensil. I tried saving the permalink option earlier but it didn’t help
I have also tried editing my .htaccess file and am still experiencing the issue
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Also, please tell me exactly when you face the issue so that I can reproduce it.
Okay
Please don’t share sensitive information on the forum by adding it in the file as this is a public forum so the information shared can be seen by others.
Please change the shared credentials ASAP.
If you want to share anything privately then you can do so by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”.
I logged into your website and saw there are error messages in the browser console as shown in the attached screenshot causing this issue.
Please resolve this issue by reinstalling WordPress.
Also, confirm whether the issue is resolved by temporarily using the Twenty Nineteen theme on your site.
I unistalled wordpress and reinstalled it again. When using the Twenty Nineteen Theme, I can update things correctly, but when I use Jevelin theme, the page not found error arises. Kindly help
I logged into your website and saw it is working fine now as shown in the attached screenshot.
Please test it using a different browser.
Solution for this topic
I was able to solve the issue. As you mentioned earlier, I had to reinstall wordpress. I tested the website on a different server and figured out that it was the server. Thank you for your help
Awesome great to see you got that solved.
Please advise if you have more questions.
Have a fantastic day!
