- This topic has 6 replies, 2 voices, and was last updated 5 years, 9 months ago by
.
Hello,
I have already requested support with my request for refund via email [email protected], but I have not yet returned and it has been 3 days.
my email: [email protected]
Hi @Thiago_RJ,
Sorry to hear of the problem you are having.
Could you please tell us your problem here so that we can help you to resolve it?
You can get refund from themeforest where you have purchased the theme.
Best regards,
Shufflehound teamI have completed 4 days since I contacted to return. I would like a positioning how much and the open ticket here.
I got in touch through the themeforest, I explained some of the reasons that led me to ask for the money back, but I still have not had a return and I have some urgency about the reversal of the money.
I would like to know the deadline for the reversal of the money.
Please read the information provided in the below pages and request refund from http://themeforest.net/refund_requests/new so that we can process it immediately.
https://themeforest.net/page/customer_refund_policy
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
I already got in touch through the themeforest and I created a ticket to treat the subject, but I am waiting for the return of you, because it is 4 days without an answer.
Could you take a look at her?
Sure we are checking…
Approved refund request.
The topic ‘Refund’ is closed to new replies.