- This topic has 15 replies, 2 voices, and was last updated 5 years, 6 months ago by
.
Hello Gillion Support,
1. I have attached an image, as you can see, search and share icons appear twice (on mobile).
I have checked and this doesn’t seem to be a thing in the demo, so how can I remove the two icons above “about” on mobile wothout removing them on desktop?
2. When I add a featured image, it is not displayed in full size, images attached, how do I make it show in full size?
Thank you
Vadims
Hi Vadims,
I hope you are well today and thank you for your questions.
1. I have attached an image, as you can see, search and share icons appear twice (on mobile).
I have checked and this doesn’t seem to be a thing in the demo, so how can I remove the two icons above “about” on mobile wothout removing them on desktop?
You can remove it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-header-mobile-dropdown li.menu-item.sh-nav-search, .sh-header-mobile-dropdown li.menu-item.sh-nav-share.sh-nav-special { display: none; }2. When I add a featured image, it is not displayed in full size, images attached, how do I make it show in full size?
To achieve it could you please try using the solutions shared in the following topics?
https://support.shufflehound.com/forums/topic/featured-images-issues/
Best regards,
Shufflehound teamHello,
the code for the mobile menu icons worked, thank you, but the featured image is still not displayed in full size and no information from these two threads you sent me helped.
Could you please help me to set it up so that all the images are displayed in full size?
Thank you
Vadims
Then please use the solution shared in the following topic.
https://support.shufflehound.com/forums/topic/display-original-image/#post-16878
Hello,
I don’t have a child theme, will this code still work?
And will it work after the theme is updated?
Thank you
Yes it will work even after theme updation but we recommend you to use child theme and we have attached it to this reply.
Please add custom code shared in that topic into the attached child theme.
Hello,
neither the plugin nor the code in the thread worked for me.
Thank you
Would you mind if I log in to your site and do some troubleshooting about why it is not working on your site? If this is ok then could you please temporary share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Hello,
yes, that would be great.
Thank you for sharing the site credentials but when I try to log into your site I get an error message as shown in the attached screenshot.
Please change your site password to strong one and share it again.
Hello,
I have changed the password.
I can see you have installed Gillion child theme on your site but you have not activated it as shown in the attached screenshot.
Also it seems you have not added custom code in the child theme functons.php file as shared in the below topic.
https://support.shufflehound.com/forums/topic/display-original-image/#post-17063
Please do these things to make it work.
Hello,
as I mentioned, the code did not work for me, so I removed it and disabled the child theme, but I have enabled the theme again now and inserted the code for you to see and once again, it doesn’t work.
Could you please have a look and see what it might be?
Thank you
I regenerated old thumbnails on your site using Force Regenerate Thumbnails plugin and it seems to display fine now.
Could you please confirm?
Hello,
it works, thank you very much.
Do I need to keep this plugin on now forever or can I delete it?
And what do you mean by “regenerated old thumbnails”, what was wrong there?
Thank you
Do I need to keep this plugin on now forever or can I delete it?
You can delete it now. It was required only once.
And what do you mean by “regenerated old thumbnails”, what was wrong there?
Nothing was wrong but as we changed featured image size so we have to change all old featured images to new size.
All new featured images will automatically adjusted to new size.
