Shopping Cart Button not working

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Home Forums Jevelin Theme Shopping Cart Button not working

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  • Author
    RESOLVED Posts
  • ozschool
    Participant

    Hi we have an issue on our website.

    When you hold your finger on the cart icon in the mobile version  it will not open.

    http://www.ozschoolwear.co.uk

     

    Thank you

    Solution for this topic

    Hi @ozschool,

     

    I hope you are well today and thank you for your question.

     

    I can see some javascript error is occurring on your shared website caused by ameliabooking plugin that you are using on your website so please try disabling the plugin.

     

    Also, It seems you are using an older version of the theme on your website so please update it to the below latest version as described  here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.

     

    Best regards,
    Shufflehound team

    ozschool
    Participant

    Thank you, updating the theme sorted it out.

    Have a nice weekend

    You are most welcome here 🙂

    gertvanw
    Participant

    Hi,

    Same thing is happening on my website (www.boar.be).

    I don’t see any JavaScript-errors, so what is the problem?

    Thanks!

    @gertvanw I could confirm the issue on your shared website but I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.

     

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

Viewing 6 posts - 1 through 6 (of 6 total)