- This topic has 4 replies, 2 voices, and was last updated 5 years ago by
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after inputing the access tokens to the social media counter it does not change to my social media numbers.
I want Twitter added and Youtube and Google plus removed.
Hi @dme_ng,
Sorry to hear of the problem you are having.
Could you please share me your site URL where it’s happening and also share me screenshot of the widget settings so that I can troubleshoot it?
Best regards,
Shufflehound teamwhen i input the app id and app secrets to the facebook it doesnt display anything. see view below (social media counter2.jpg)
then when i on the demo it goes back to normal.
kindly assist with a fix and remove youtube and then add twitter to the counter.
Thanks
url is journal.dme.ng
It seems you missed to attach screenshots.
To resolve the issue please try using custom gillion child theme shared in the following topic.
https://support.shufflehound.com/forums/topic/social-counter-not-updated/#post-21614
The issue is resolved in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
