- This topic has 6 replies, 2 voices, and was last updated 7 years, 11 months ago by
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Hello! We are having a weird problem with the page linked in private section.
Hi @govus,
I hope you are well today and thank you for your question.
I logged in to your site using shared credentials but the shared user doesn’t have sufficient privileges to troubleshoot it.
Could you please temporary make the shared user as an admin so that i can troubleshoot it?
Best regards,
Shufflehound teamOh sorry, now the user is changed to admin!
Solution for this topic
I have resolved the issue on your site using below custom CSS code.
#jarallax-container-6 { z-index: 0!important; }Could you please confirm it?
Yes it is now fixed, thanks! Just wondering, what caused it to not work..
After further troubleshooting i found out that it is theme issue which only occurs when we use more than 6 parallax sections in a page therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
The issue is fixed in the below latest version of theme so please update your theme.
You can update it by either deleting existing theme and then install latest theme version of it or use the following plugin to update the theme.
https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
After activating the above plugin just install the downloaded theme on your site.
You won’t lose your site content after updating the theme but for safer side you can take backup of your site before updating the theme.
