- This topic has 8 replies, 2 voices, and was last updated 3 days, 23 hours ago by
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Hi,
I haven’t done hardly anything with my site except auto update the theme and plugins. When I went on recently, I noticed the layout is off and I am missing elements. I don’t know when it happened. I know I used Unyson quite a bit and it’s no longer being used. That may have something to do with it but I don’t know how to fix this.
More information in private field
Hello,
Sorry to hear about the issue and for the delayed response.
After checking your site, it looks like one of the main page builder plugins is likely not active or is missing, which is why some elements are not showing and the layout appears broken. This may be related to the Unyson plugin or its extensions being disabled after the updates.
Please check that Unyson and the required theme extensions are installed and active. If needed, we can also help restore the required setup so the layout displays correctly again.
We also checked the login details provided, but they no longer seem to work. If you would like us to take a closer look, please send us updated WordPress admin access.
Best regards,
Shufflehound team
Hi, please look into this some more so I know which plugin it is. If it is WPBakery, I think they are making me pay for the plugin. If that is it, let me know if I have other options to fix it. I have the updated UserName and PW below.
One more thing, I believe it is going to be the missing Unyson plugin which I cannot find anywhere to upload. If you are able to upload it to the one website, can you also upload it to the other? Or at least tell me where I can get access to it so I can upload it. When I search for it, nothing comes up.
Hello,
Thank you for the details.
It looks like the issue was caused by the Unyson plugin being deactivated. We found it in your plugin list, activated it again, and the page appears to be displaying correctly now.
Could you please check the site on your side and confirm if everything looks correct?
Best regards,
Shufflehound team
Thank you. This site looks good but the other site doesn’t have the Unyson plugin in the list. It used to be there. I reinstalled the Jevelin theme to see if it would put it back and it never did. How can I get the Unyson plugin for the other site?
I found the Unyson theme and installed it but I am getting errors installing the extensions. Are you able to install the extensions?
Also, you fixed most of the site for Relational Wisdom Coaching but when I try to edit a page, I do not get a clean Unyson builder. It’s messed up. It shows front end only and it doesn’t look right
