- This topic has 3 replies, 2 voices, and was last updated 5 years, 11 months ago by
.
<p style=”text-align: left;”>Hi There,</p>
I know there is an update to jevelin is there a way to update via ftp as my site for some reason doesn’t display correctly and it doesn’t allow me to login I keep getting a 404 error this has been going on for about a week I have tried deactivating all plugins I’m hoping an update would fix it the site is ariops.org.uk
Hi @brandonmaytham,
Sorry to hear of the problem you are having.
You can update theme manually using FTP as described in the following pages.
https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
http://www.wpbeginner.com/wp-tutorials/how-to-manually-update-wordpress-using-ftp/
If you succeed to log in to your site then please resave your site permalink settings.
Best regards,
Shufflehound teamHi There,
This didn’t work could I ask you to give it a try. This is what I get see screenshot.
I disabled the plugins on your site using shared FTP details and reactivated only theme required plugins which made your site work fine so it seems one of the disabled plugins caused this issue specially Defender.
You can now enable plugins one by one and see which one is causing this issue.
