Some demos are missing

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  • Lakshmi
    Participant

    Hi

    i cant find not all demos in my purchased pack.

    https://jevelin.shufflehound.com/home/home-event/

    One of the demo missing is given above. We purchased theme for getting the demos which you mentioned in themeforest . But we cant find all the demos when we install themes. This is not fare. Can you please find a solution for that.

    Shufflehound Support
    Moderator

    Hi Lakshmi,

     

    I hope you are well today and thank you for your question.

     

    Those demos are part of Basic demo as shown in the attached screenshot so please install the Basic demo to get those templates.

     

    Best regards,
    Shufflehound team

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    Lakshmi
    Participant

    In which option i can find this?

    Lakshmi
    Participant

    while i try to install basic demo get an error like this

    “cannot close  the zip file”

    Attachments:
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    Shufflehound Support
    Moderator

    It seems from your shared screenshot that you are using old demo installation method so instead please try using new method from  Appearance > Import Demo Data as described in the below page.

     

    https://support.shufflehound.com/installing-demo/

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