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My sorting drop down menu is showing all the options on top of the drop down. This is happening with product variations too e.g. size is showing dropdown which should not happen as the swatches are shown. Is there a way to remove resolve this. See attched screenshots and links to category and product page.
Hi @cfarisai,
I hope you are well today and thank you for your question.
Could you please clear and temporarily deactivate the WP-Super-Cache and autoptimize cache that you are using on your website so that I can troubleshoot it?
Best regards,
Shufflehound teamI have been alerted by a developer on another plugin where I couldn’t search that the theme is missingthis JS file https://poshheels.co.uk/wp-content/themes/jevelin/js/diagram_edit.js?ver=5.4 -> https://prnt.sc/ry30tp, so have the JS error and other plugins don’t work correctly. You also can check with Add new Page or Add new Post https://prnt.sc/ry31t6. Please contact the theme author to get help.
Could this be cause? How do I get this missing file? The drop down still doesn’t work after clearing cache.
Please help.
I have been alerted by a developer on another plugin where I couldn’t search that the theme is missingthis JS file https://poshheels.co.uk/wp-content/themes/jevelin/js/diagram_edit.js?ver=5.4 -> https://prnt.sc/ry30tp, so have the JS error and other plugins don’t work correctly. You also can check with Add new Page or Add new Post https://prnt.sc/ry31t6. Please contact the theme author to get help.
Could this be cause? How do I get this missing file?
Why do you think it is a theme issue?
Do you also see the error when you activate any default WordPress theme on your website such as Twenty Twenty?
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
The drop down still doesn’t work after clearing cache.
I can see it is still active your website.
As requested above, could you please temporarily deactivate the WP-Super-Cache and autoptimize cache?
