Stripe credit card cannot be filled in

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  • Author
    RESOLVED Posts

  • Jesus
    Participant

     

    Hello,

    It seems after the last update, Jevelin is creating a conflict with the Stripe gateway as the credit card field cannot be filled in or selected.

    When we deactivate the theme, the gateway works.

    The WordPress version we are using is 5.5

    Here is the link of one of our payment pages https://futmagazine.com/en/register/premium/

    SSL certificates were verified and everything is OK.

    Looking forward for your feedback.

    Shufflehound Support
    Moderator

    Solution for this topic

    Hi @Jesus,

     

    I hope you are well today and thank you for your question.

     

    I can see you are using an older version of the Jevelin theme on your website so please update it to the below latest version.

     


    Please login to access this file

     

    Also, please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.

     

    Best regards,
    Shufflehound team

    Jesus
    Participant

     

    Hi!

     

    It is solved with the update and everything working.

     

    Thanks!

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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Viewing 4 posts - 1 through 4 (of 4 total)