- This topic has 24 replies, 2 voices, and was last updated 3 years, 1 month ago by
.
Hi guys the testimonial section doesn´t show anymore how can i solve this??
I make a page only with a testimonial
https://instantenet.com/post-2309/
and not show.
Thanks a lot.
Hi @Antalvespo,
I hope you are well today and thank you for your question.
I visited your website and saw javascript errors in the browser console that is causing this issue.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Shufflehound teamHi guys i try your soution but nothing change.
Other problem is the contacto form: https://instantenet.com/#contacto
Have a Fatal Error.
Thanks a lot.
Have this 2 errors
https://drive.google.com/file/d/1z-AAy8ex-zo7fGl61e4iLGtQgqbTa0PS/view?usp=sharing
1 critical error
An active PHP session has been detected
performance
A PHP session has been created by calling the session_start () function. This interferes with the REST API and return requests. The session should be closed by session_write_close () before making any HTTP requests.1 recommended upgrade
A scheduled event has failed
performance
The scheduled event, wp_1_wc_privacy_cleanup_cron, could not be executed. Your site is still working, but this may indicate that scheduled posts or automatic updates are not working as they should.I still see the javascript errors on your website as shown in the attached screenshot so please resolve them.
Do they display to you when you deactivate all plugins except Unyson, Redux framework, and WpBakery page builder plugins?
Hi guys how can i solve this javascript errors?? some idea?
yes i deactivate all plugins except Unyson, Redux framework, and WpBakery page builder but still have errors.
please help me!!!
thanks.
Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Hi guys send you the access!
I have 2 problems
- the testimonial not appear
https://instantenet.com/post-2309/ - The contact form when you click send have a fatal error.
Thanks a lot.
I logged into your website and saw the javascript errors were generated by the Jevelin child theme and PhastPress plugin that you are using on your website so I have deactivated them.
Could you please test it now?
Hi guys!
I have 2 questions now:
- The testimonial now appear, and how can i use them without errors? I need the child theme for the customizations i make and keep in the updates of the theme. and the phaspress for the optimizations in the speed of the site.
- .The contact form still have Fatal error when you send the form can you take a look in that the contact form is in the home page at the end?
thanks a lot.
The testimonial now appear, and how can i use them without errors? I need the child theme for the customizations i make and keep in the updates of the theme. and the phaspress for the optimizations in the speed of the site.
I need to check which code you have added in the child theme is generating the issue so could you please enable the theme editor on your website so that I can check it?
.The contact form still have Fatal error when you send the form can you take a look in that the contact form is in the home page at the end?
Yes, I could confirm it.
Can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:
define('WP_DEBUG',true);You might already have a line for WP_DEBUG, so just make sure it’s set to true.
Let me know what errors if any you are getting when you face this issue.
Hi guys!
I get this error
<b>Deprecated</b>: class-phpmailer.php ha quedado obsoleto desde la versión 5.5.0. Utiliza wp-includes/PHPMailer/PHPMailer.php en su lugar. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in <b>/home/xh000679/public_html/wp-includes/functions.php</b> on line <b>5049</b>
<b>Fatal error</b>: Uncaught Error: Class ‘PHPMailer\PHPMailer\SMTP’ not found in /home/xh000679/public_html/wp-includes/PHPMailer/PHPMailer.php:1852 Stack trace: #0 /home/xh000679/public_html/wp-includes/PHPMailer/PHPMailer.php(1973): PHPMailer\PHPMailer\PHPMailer->getSMTPInstance() #1 /home/xh000679/public_html/wp-includes/PHPMailer/PHPMailer.php(1889): PHPMailer\PHPMailer\PHPMailer->smtpConnect(Array) #2 /home/xh000679/public_html/wp-includes/PHPMailer/PHPMailer.php(1611): PHPMailer\PHPMailer\PHPMailer->smtpSend(‘Date: Thu, 18 F…’, ‘\r\n<table border…’) #3 /home/xh000679/public_html/wp-includes/PHPMailer/PHPMailer.php(1444): PHPMailer\PHPMailer\PHPMailer->postSend() #4 /home/xh000679/public_html/wp-content/plugins/unyson/framework/extensions/mailer/includes/send-methods/class-fw-ext-mailer-send-method-smtp.php(188): PHPMailer\PHPMailer\PHPMailer->send() #5 /home/xh000679/public_html/wp-content/plugins/unyson/framework/extensions/mailer/class-fw-extension-mailer.php(96): FW_Ext_Mailer_Send_Method_SMTP->send(Object(FW_Ext_M in <b>/home/xh000679/public_html/wp-includes/PHPMailer/PHPMailer.php</b> on line <b>1852</b>
Please make sure that you are using the latest versions of PHP, Theme, and Plugins on your website.
Hi guys! You have access to my ADMIN to check.
I have the latest version of all.
https://instantenet.com/wp-admin/admin.php?page=shufflehound_system
What is the problem?
Please help me.
Thanks
I can see the test email is not getting sent from the contact form settings as shown in the attached screenshot.
Please use the following plugin to test whether your site sends emails successfully.
https://wordpress.org/plugins/check-email/
Hi guys!
I click in Test Connection and have an ajax error is a bug of the theme this?
Hi guys i change the config to wp-mail and send ok the test email i recieve the test email.
But still have error in the FRONT
https://instantenet.com/#contacto
Please check it out.
The config and the error in the front.
Thanks a lot.
Yes, I could confirm the error on your website.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson, Redux framework, and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Hi Guys!
Please I beg you can you help me with the form?
I try deactivating all the plugins but still have a critical fatal error.
You have the credentials.
Thanks!!
I logged into your website and tested sending an email using the Check & Log Email plugin as shown in the attached screenshot but I didn’t get the email.
It means your website is unable to send an email which is not a theme-specific issue.
You can troubleshoot and fix this issue as described on the below pages.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
https://kinsta.com/blog/wordpress-not-sending-email/
https://www.socketlabs.com/blog/wordpress-not-sending-email/
- the testimonial not appear
