User cant register to my webesite

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  • Author
    RESOLVED Posts

  • jaydev99
    Participant

    Hi Shufflehound team,

    The registration option is not working properly for my site, although I optin in worpress setting to allow any one to register.Whenver I tried to register it show suspected bot, whereas I used legit mail ID.Can you please help me on this?

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    Shufflehound Support
    Moderator

    Hi @jaydev99,

     

    I hope you are well today and thank you for your question.

     

    It is not a theme related issue but your site specific.

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.

     

    https://wordpress.org/plugins/health-check/

     

    Best regards,
    Shufflehound team

    jaydev99
    Participant

    Thank’s for the response

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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Viewing 4 posts - 1 through 4 (of 4 total)

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