Woocommerce Lightbox not working on Single Product images

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Home Forums Jevelin Theme Woocommerce Lightbox not working on Single Product images

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  • Author
    RESOLVED Posts
  • NorthumbrianTin
    Participant

    Hi Guys

    When clicking on an image in the store from the product page instead of the lightbox we just get a photo in the browser tab

    This was meant to be fixed in your latest update however it is still happening.

    all versions up to date inc woocommerce.

    Tried all plugins off and htaccess cleared …no difference

    Please help 🙂

    example product page – https://www.northumbriantinsoldier.com/product/the-goat/

    click on main photo and get :

    <span lang=”EN” style=”margin: 0px; line-height: 107%; font-family: ‘Courier New’; font-size: 10pt;”><span style=”color: #000000;”>https://www.northumbriantinsoldier.com/wp-content/uploads/2017/06/NTS-SRB2-The-Goat</span></span&gt;.jpg

    This opens as a page and doesnt activate any lightbox functionality – the only way to get exit the jpg is to use the back button to return to the individual product page.

    Hope this info helps

    Regards

    D.

    NorthumbrianTin
    Participant

    added photo attachments – product page and page after main photo is clicked

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    Hi @NorthumbrianTin,

     

    Sorry to hear of the problem you are having.

     

    I could confirm the issue on my test site therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

     

    Best regards,
    Shufflehound team

    NorthumbrianTin
    Participant

    Hi Guys  – appreciate this but it is a pretty major issue the theme not working correctly with woocommerce it affects the site functionality quite badly.

    Would you have an ETA on a fix please.

    Kind regards

    David

    Sorry to have the problem. We are fixing it but currently do not have any ETA.

    NorthumbrianTin
    Participant

    Have you any update on the fix yet please? 2.49 does not resolve the issue 🙁

    Solution for this topic

    We have resolved the issue in the following latest theme version 2.4.10 which provides theme option as shown in the attached screenshot.

     


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    NorthumbrianTin
    Participant

    thank you – resolved 🙂

    You are most welcome here 🙂

Viewing 9 posts - 1 through 9 (of 9 total)