WPBakery Page Builder failing to install

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Home Forums Jevelin Theme WPBakery Page Builder failing to install

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
  • ntz88
    Participant

    when trying to install the provided plugins, they install fine except for WPBakery Page Builder.

    error message Plugin not activated. A higher version of WPBakery Page Builder is needed for this theme. Please update the plugin.

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    Hi @ntz88,

     

    I hope you are well today and thank you for your question.

     

    If you are already using the WPBakery Page Builder plugin on your website then please delete it and then reinstall it.

     

    Best regards,
    Shufflehound team

    ntz88
    Participant

    Hi guys,

     

    this is a new website with no plugins installed. I tried installing it via the theme but it’s failing

    ntz88
    Participant

    is there anything I’ve done wrong or is there another file I need to use to upload the plugin?

    In your shared screenshot, the error message says Destination Folder Already Exists so please make sure that js_composer folder does not exist in the plugins directory of your website.

    syed.bukhari
    Participant

    hey there,

    I am having the same error. I have reset the whole website and try to reinstall it, it’s giving me the same error

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    Have you deleted the js_composer folder on your web server on the below path?

     

    /wp-content/plugins/js_composer/

Viewing 7 posts - 1 through 7 (of 7 total)