WPBakery won't update

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Home Forums Jevelin Theme WPBakery won’t update

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  • bookdesigalchemist
    Participant

    WPBakery needs an update but won’t do it. Every time I try I get ‘Update failed: License is activated on another domain: http://n1t.79c.myftpupload.com’

    My client JUST changed their domain to a new one; how do I update the current domain to the right one so WPBakery can update?

    Hi @bookdesigalchemist,

     

    I hope you are well today and thank you for your question.

     

    Have you purchased the WPBakery plugin or using the plugin bundled with the theme?

     

    If you are using the plugin bundled with the theme then you can update it from the below path but just make sure that you are using the latest version of the Jevelin theme.

     

    Admin Area -> Appearance -> Install Plugins

     

    Best regards,
    Shufflehound team

    bookdesigalchemist
    Participant

    Thanks, but what do I do after I get there? Uninstall the plugin and reinstall it?

    Have you purchased the WPBakery plugin or using the plugin bundled with the theme?

     

    bookdesigalchemist
    Participant

    It’s bundled with Jevelin

    Then please make sure that you are using the below latest version of the Jevelin theme.

     


    Please login to access this file

     

    If you are using the plugin bundled with the theme then you can update it from the below path or just uninstall and reinstall the plugin.

     

    Admin Area -> Appearance -> Install Plugins

Viewing 6 posts - 1 through 6 (of 6 total)