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Hi Team
That is not a valid response. I have tried more troubleshooting than I think is acceptable and I have narrowed it down to this. When I have your theme and its related plugins active my websites performance is crippled. To fix this I must spend copious amounts of time reading documentation and attempting to resolve myself. We paid for this template so we would not have to deal with exactly these issues. Please offer something more substantial than the generic message you send all the other unfortunate customers.
Many Thanks
Samuel White
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